Registration, Cancellation and Transfer Policy
Read this Policy carefully- regardless of the nature of your cancellation or transfer request (illness, injury, family emergency, work responsibility, etc.) the terms of this policy will apply to your Registration! The Adventure Risk Management Registration, Cancellation and Transfer Policy is based upon our goal to deliver quality, well-planned courses for our clients. Late cancellations and transfers place courses at risk of cancellation, creating hardship and frustration for other registered clients. Further, once a client is confirmed on a course, Adventure Risk Management incurs multiple expenses that cannot be recovered after a cancellation.
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Updated Policy due to COVID-19 impacts
Given the rapidly changing conditions created by the impacts of the COVID-19 pandemic, Adventure Risk Management will be seeking to strike a balance between the well-being of our clients, the continued need for this type of training for professional reasons, and the financial impacts cancellations have on our ability to continue to offer these courses. Cancellation or Transfer requests will be handled under the following terms:
If Adventure Risk Management cancels a course directly related to COVID-19 impacts:
- 100% tuition credit towards any 2020 course, OR
- Refund of tuition, minus $150 non-transfer fee (and textbook costs, if applicable)
Cancellation or Transfer requests received related to a course that is scheduled to run will be subject the normal policy described below.
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Registration
All courses require full payment to reserve a space. All registered participants must be 18 years of age to participate in a course, or the parent or legal guardian a registered/paid minor must be present throughout the course. Only registered/paid participants may attend a course- family/friends/coworkers, or children/infants of registered/paid participants may NOT attend. Registration Requests received within 14 days of Day 1 are subject to a $30 Late Registration fee. Adventure Risk Management reserves the right to decline any Registration Request.
Transfer or Cancellation (5 Day WFR only):
- 30 days or more prior to Day 1 of your course: Cancellations or transfer request will be subject to a $75 processing fee, per registration.
- 15 days to 30 days prior to Day 1: 50% tuition refund or transfer credit. Transfer credits must be used within six months of original course.
- 14 days or less prior to Day 1 (or no-show): Cancellation or transfer requests or no-shows result in 100% forfeiture of tuition.
- If you are able to find another person to fill your space, there will be a $75 processing fee (per registration).
Transfer or Cancellation (Courses other than 5 Day WFR):
- 15 days or more prior to Day 1 of your course: Cancellations or transfer request will be subject to a $75 processing fee, per registration.
- 14 days to 48 hours prior to Day 1: 50% tuition refund or transfer credit. Transfer credits must be used within six months of original course.
- 48 hours or less prior to Day 1: Cancellations or transfer requests result in 100% forfeiture of tuition.
- If you are able to find another person to fill your space, there will be a $75 processing fee (per registration).
Course Textbook costs
If you cancel your registration, the cost of any course textbook (plus shipping fees) that you may have received pre-course will be in addition to any cancellation processing fees. In the event that your course cancels for any reason, you will be responsible for the cost of any textbook(s) that were mailed to you prior to your course. To avoid these costs, any textbook must be returned to us within one week of a cancellation notification, and must be in absolutely new, re-usable condition. (As of December 2015, ‘Wilderness and Rescue Medicine’ cost is $45. ‘Outward Bound Wilderness First Aid Handbook’ is $15.95)
Eligibility, Course Participation, Certification
You are responsible to ensure your own eligibility for any course (i.e. Recertification or Bridge courses) prior to your arrival. No refunds or credits will be issued for any of the following circumstances:
- Ineligibility for Recertification or Bridge courses.
- Ineligibility for certification due to tardiness or absence (100% attendance is required to be eligible for certification).
- Early departures or no shows.
- Failure of course for any reason.
Course Policies
In the interest of a healthy, conducive learning environment, all students are expected to adhere to the following Course Policies:
- There is no smoking in any of the buildings. Smoking is allowed only at designated outdoor sites.
- Minors must have their parent or legal guardian present with them throughout the course.
- There are no pets allowed at any course. Pets may not be left in vehicles during a course.
- Please refrain from all alcohol or drug use at any time at the facilities where this course is conducted.
- Your personal items are your responsibility- take reasonable precautions in securing your personal items. Adventure Risk Management will not be responsible for lost or stolen items.
Adventure Risk Management reserves the right to dismiss any student from a course due to violation of any course policy or disruptive behaviors, with no refund or transfer credit.
Course Cancellation
Though uncommon, Courses or Events may be cancelled for reasons outside of the control of Adventure Risk Management (i.e. low enrollment, weather, etc.). In the event of such cancellation, you will receive a full refund, or you may transfer to another Course with no additional fee. Adventure Risk Management will not be financially responsible for any client travel or lodging expenses, or for any other client preparations made for a Course or Event.
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erness Medicine Training
Risk Management Consultation and Program Development
